Privacy Policy and Support
Last updated 3 September 2026
Your logs never leave your phone. Rig Log has no accounts, no sign-in and no server of its own. Your duty records, notes and photos are stored on your iPhone and are never transmitted. The app does collect anonymous usage statistics, described below, so we can see which parts of it work and which don't — that data contains nothing you typed and nothing that identifies you.
Everything you enter — duty status changes, events, notes, photos you attach, inspection reports and your driver and carrier details — is written to a database on your iPhone. It is covered by your device's own encryption and by whatever passcode or biometric lock you use.
None of it is uploaded. There is no Rig Log account and no Rig Log server to upload it to.
Rig Log uses Google Analytics for Firebase to count how the app is used, so we can tell which features earn their place and where people get stuck. What that means concretely:
Deleting the app removes that identifier. You can also stop the collection entirely by turning off Allow Apps to Request to Track-style analytics sharing in iOS Settings › Privacy & Security › Analytics & Improvements, or simply by not using the app.
Google processes this data as our service provider; see the Firebase privacy documentation and the Google Privacy Policy.
Rig Log Pro is sold as an auto-renewing subscription through Apple's In-App Purchase system. Purchases, renewals, refunds and cancellations are handled entirely by Apple.
You can view or cancel a subscription at any time in Settings › your name › Subscriptions on your iPhone.
If you turn on rest and limit reminders, Rig Log schedules notifications locally on your device using iOS's notification system. The reminders are calculated on the phone from the log you have already entered. Nothing is sent to a server and no push notifications are delivered from outside your device.
You can export a Record of Duty Status or an eight-day record — for example to hand to an inspector at a roadside stop, or to send to your carrier. Exporting is always something you start. The file is written on your device and passed to the standard iOS share sheet, where you choose the destination.
Once you send a record somewhere, that destination's own privacy terms apply. Rig Log has no visibility into, or control over, what happens to a file after you share it.
Rig Log does not request or use location services. Any place names in your log are text you typed yourself.
Rig Log is a commercial-driver tool intended for adults. It is not directed at children and collects no data from anyone, including children.
Your records exist only on your phone, so deleting the app deletes them outright — there is no copy of your log held anywhere for us to return or erase. The anonymous usage statistics described above are not tied to you and cannot be traced back to an individual, so there is no personal analytics record to retrieve either.
Rig Log is a manual logbook. It is not a registered Electronic Logging Device (ELD) and does not connect to a vehicle's engine control module. It is intended for drivers operating under an exemption from the ELD mandate. You remain responsible for the accuracy of your own records.
If this policy changes, the revised version will be posted at this address with a new date at the top. Because the app collects nothing, we do not expect substantive changes.
For questions about the app, a problem with your log, or anything about this policy, email alejel.omar@gmail.com. Please include your iOS version and what you were doing when the problem happened — it makes a fix much faster.
For subscription billing, refunds and cancellations, contact Apple through reportaproblem.apple.com; Apple handles all payments and is the only party able to issue a refund.